Privacy Policy – ph387 Online Gaming in the Philippines

1. Introduction

This Privacy Policy applies to all users of the ph387 platform, including the ph387 website and mobile application. By registering an account and using ph387, you acknowledge that your personal data will be collected and handled as described in this document.

ph387 is an online gaming platform serving players in the Philippines. This policy is written in plain, straightforward English so that Filipino players can understand exactly what happens to their data — not just lawyers. If anything is unclear, you are welcome to contact the ph387 support team for clarification.

2. Data We Collect

ph387 collects personal data in several ways — directly when you register, when you transact, and automatically through platform usage. Here is a breakdown of what we collect and why:

Registration Data

• Full legal name, date of birth, and nationality
• Email address and mobile phone number
• Residential address in the Philippines
• Account username and encrypted password

Verification (KYC) Data

• Government-issued ID (e.g. SSS, PhilHealth, Passport, Driver's License)
• Proof of address documents where required
• Selfie or photo for identity confirmation

Financial Data

• Deposit and withdrawal transaction records in PHP
• Bank account or e-wallet details used for transactions
• Payment method type (bank transfer, e-wallet)

Platform Usage Data

• Games played, bets placed, and session activity logs
• Device type, operating system, browser, and IP address
• App version and login timestamps

3. How We Use Your Data

ph387 uses the data we collect for specific, legitimate purposes only. We do not use personal data for purposes beyond what is outlined here:

• To create and maintain your ph387 account
• To verify your identity and confirm you meet the 21+ age requirement
• To process deposits and withdrawals in Philippine Peso
• To detect and prevent fraud, money laundering, and account abuse
• To send transactional communications — deposit confirmations, withdrawal updates, OTP codes
• To improve platform performance and resolve technical issues
• To provide customer support when you contact us
• To comply with legal and regulatory obligations where applicable

If you have opted in to marketing communications, we may also use your email or phone number to notify you about relevant offers or updates on ph387. You can opt out of marketing messages at any time through your account settings or by contacting support.

4. Data Sharing

ph387 does not sell or rent your personal data to third parties. Sharing is limited to situations where it is operationally necessary or legally required:

• Payment processors: Transaction data is shared with the payment service providers who process your PHP deposits and withdrawals. These providers handle data under their own privacy and security standards.
• Identity verification providers: KYC documents may be processed by third-party verification services that specialise in identity confirmation. Data shared for this purpose is limited to what is necessary.
• Fraud prevention systems: Usage data and account information may be shared with fraud detection tools to identify and prevent account abuse or financial crime.
• Legal obligations: Where required by law, ph387 may disclose account information to relevant authorities. We will not share data beyond what is legally required.

In all cases of data sharing, ph387 applies reasonable due diligence to ensure third parties handle your information responsibly.

5. Data Security

ph387 implements technical and organisational measures to protect your personal data from unauthorised access, disclosure, or loss. These include:

• SSL (Secure Sockets Layer) encryption on all data transmissions between your device and the ph387 platform
• Encrypted storage of passwords — we never store plain-text credentials
• OTP (one-time password) verification for login, withdrawals, and sensitive account changes
• Role-based internal access controls limiting which staff can access personal account data
• Session monitoring to detect and flag unusual account activity

While ph387 takes all reasonable steps to secure your data, no online platform can guarantee absolute security. Players are encouraged to use a strong, unique password for their ph387 account and to keep their login credentials private. If you suspect unauthorised access to your account, contact support immediately via live chat.

6. Cookies

ph387 uses cookies and similar technologies to keep the platform functioning correctly and to understand how players interact with the site and app. Cookies are small data files stored on your device when you visit ph387.

• Essential cookies: Required for the platform to function — keeping you logged in, maintaining session state, and supporting secure transactions.
• Analytics cookies: Used to understand how pages are used and where improvements are needed. Data collected is aggregated and does not identify individual players.
• Preference cookies: Remember your platform settings such as language and display preferences.

You can manage cookie preferences through your browser settings. Disabling essential cookies may affect your ability to log in or use certain platform features.

7. Data Retention

ph387 retains your personal data for as long as your account is active and for a reasonable period after account closure, in line with legal and operational requirements. Specifically:

• Account and transaction data is retained for a minimum period following account closure to meet financial record-keeping obligations.
• KYC documents are retained for the period required to comply with anti-money laundering and identity verification standards.
• Data related to responsible gaming self-exclusions is retained to prevent re-registration during the exclusion period.

Once the applicable retention period expires and no legal obligation requires further storage, personal data is securely deleted or anonymised.

8. Your Rights

As a ph387 player, you have rights over your personal data. You may contact the ph387 support team to exercise any of the following:

• Access: Request a copy of the personal data ph387 holds about you.
• Correction: Ask us to correct inaccurate or outdated information on your account.
• Deletion: Request deletion of your personal data, subject to legal retention obligations and account status.
• Objection: Object to the processing of your data for marketing purposes at any time.
• Portability: Request your data in a portable format where technically feasible.

To submit a data request, use the live chat support available from your account dashboard, or send a message to the contact email listed in the footer of this page. We aim to respond to all data requests within a reasonable timeframe.

9. Minors

ph387 is strictly for players aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. If it is discovered that a player has provided false information to circumvent the age requirement, the account will be closed immediately and any associated data handled in accordance with legal requirements.

If you are a parent or guardian and believe a minor has registered on ph387, please contact support immediately so the account can be reviewed and closed.

10. Policy Changes

ph387 may update this Privacy Policy from time to time to reflect changes in our practices, platform features, or applicable legal requirements. When material changes are made, players will be informed through the platform — either through a notice on the website, an in-app message, or an email to the address registered to your account.

Continued use of ph387 after a Privacy Policy update constitutes your acknowledgement of the revised terms. We encourage you to review this page periodically to stay informed about how your data is protected.

Questions about this Privacy Policy can be directed to the ph387 support team via live chat from your account dashboard, or by email at the address shown in the Footer below.